Shipping Method |
Estimated Delivery Time |
Shipping Cost |
|
Standard Shipping |
3-7 business days |
FREE |
|
Express Shipping |
1-2 business days |
$24.95 |
Shipping Information
At this time, we only ship in the U.S.
Shipping FAQ
I ordered online. Can I pick up my item(s) in-store?
Yes! If you placed an order before 11 AM PST and selected the option to pick-up, stop by our store:
1354 Third Street Promenade, Santa Monica, CA 90401
Store Hours:
Monday - Friday - 10:00 AM - 7:00 PM
Saturday - 10:00 AM - 8:00 PM
Sunday - 10:00 AM - 6:00 PM
What shipping options are offered?
- All orders will receive free standard shipping via USPS or UPS.
- Priority or Express shipping is also available at a $24.95 flat-rate cost.
When will my order ship?
We strive to ship within 1 business day (Monday - Friday). If there are unexpected delays, you will be notified immediately. Thank you in advance for your patience.
Where do you ship from?
- We are headquartered in Los Angeles, CA!
- If you'd like to schedule a pickup for your item, feel free to visit our store at:
- 1354 Third Street Promenade, Santa Monica, CA 90401
How can I track my order?
Once the order has been shipped, you may access your tracking number via your account page. Once on the account page, locate your order and tracking number. Then copy and paste the tracking number to either the UPS or USPS site to track your package!
Do You offer international shipping?
At this time, we do not ship internationally. Please let us know in the feedback form that you need international shipping!
Order says it has been delivered, but i have yet to receive my package. What should I do?
- We advise to check your tracking number provided in your shipping confirmation email.
- In addition, please check that the shipping address is correctly stated.
- Please check the neighboring sides of your residence such as the mailbox, balcony, backyard, neighbors, front office, or front desk.
- If the package is certainly missing, please open a claim with the shipping company and contact us at web@seasonsby.com. We will do everything to insure that this issue does not arise again.
Do you ship to PO Boxes?
Yes, we do. However, if your order allows for a PO Box address, delays may occur in processing your order.
Do you offer signature-required shipment delivery options?
- Orders over $300 will require a signature.
- Seasons By is not responsible for lost or stolen packages.
