If the item(s) that you received are not what you expected it to be, we are more than happy to help you. Please Login to begin your return. Find the order and the item(s) you would like to return, and please request a return.

If approved for a return, you will receive an email with the return label and further instructions:

*Please Note* All return or exchange:

• Items must be regularly priced merchandise.
• Items must be unworn, unwashed, and undamaged.
• Items must have original tags attached.
• Must be requested 14 days from the purchase date.

For full information, please review our refund policy here.

Please Note:

• Keep track of your Tracking # once the return is initiated.
• All returned item(s) are subject to inspection and must be approved by our quality control in order to receive full return onto original payment.

1. Submit a return request in your account / order number.

2. Pack your return requested items.

3. Print the return label provided via email.

4. Drop off the package at the local post office.

4. Once we receive and inspect the returned package, you will be refunded back to your original payment.

Return Address:
Attention: Seasons By
1354 Third Street Promenade,
Santa Monica, CA, 90401

• Upon the arrival of the returned item(s), please allow 1-3 business days to issue your respective refund. Thank you in advance for your patience.

Thank you in advance for your purchase!
We are working hard to process all orders within 1-business day (Monday-Friday).

Although very very very unlikely, we may not have the item in-stock anymore. :( In this case, you will be notified, and your purchase will be canceled and refunded in full.

We apologize for the inconvenience that this may have caused. If you received a damaged, missing, or incorrect item, please contact our customer service team (returns@seasonsby.com) within 4 business days of receiving your order.

If purchased online, we do not offer online exchanges at this time.

If purchased in-store, you may return your respective item(s) to the store for exchanges.

Store Address:

1354 Third Street Promenade, Santa Monica, CA 90401

Seasons By accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement.

If you'd like to cancel or edit your order, please contact web@seasonsby.com immediately. We can only cancel or edit order if the order has not yet been fulfilled.